Question 1

What is Farra?

Accepted Answer

Farra is a digital assistant that helps you manage death admin in the UK. We guide you through everything from registering a death and applying for probate to notifying banks and closing accounts—calmly, clearly, and step by step.

Question 2

Is Farra free to use?

Accepted Answer

Yes. You can access our checklists, guides, and support tools for free. Paid features like smart templates and reminders will be optional and clearly marked.

Question 3

Do I need to create an account?

Accepted Answer

Not yet. You can read everything freely. We’re adding account features soon so you can save progress and receive timely prompts.

Question 4

Can I use Farra to prepare in advance?

Accepted Answer

Absolutely. You don’t need to wait for a death to get organised. Farra can help you plan ahead, support others, or make your own wishes easier to follow.

Question 5

Is Farra available across the UK?

Accepted Answer

Yes. Most of our content applies UK-wide. We include key differences for Scotland and Northern Ireland and will continue adding region-specific guidance.

Question 6

How do I contact Farra?

Accepted Answer

You can email us at hello@withfarra.com. We’re always happy to help or hear your feedback.

Question 7

What should I do first when someone dies?

Accepted Answer

Start by getting a medical certificate of cause of death. This allows you to register the death and begin making arrangements like the funeral.

Question 8

Do I need to register the death?

Accepted Answer

Yes. In the UK, a death must be registered within 5 days (8 in Scotland). This is done at the local register office where the person died.

Question 9

What if I feel overwhelmed?

Accepted Answer

That’s completely normal. Farra is designed to break the process down into manageable steps. You can take your time, come back later, and share tasks with others.

Question 10

Do I need probate?

Accepted Answer

Probate is usually needed if the person owned property or had bank accounts or investments in their sole name. If everything was jointly held or of low value, you may not need it.

Question 11

How do I apply for probate?

Accepted Answer

You can apply online or by post. You'll need to submit a death certificate, inheritance tax forms, and the original will if there is one. A grant of probate lets you access the estate.

Question 12

What if there’s no will?

Accepted Answer

If there’s no will, a close family member can apply for 'letters of administration' instead of probate. The estate will be distributed according to intestacy rules.

Question 13

Who do I need to notify after someone dies?

Accepted Answer

Start with government departments using Tell Us Once, then contact banks, insurers, utility providers, landlords, subscription services, and any organisations linked to the person.

Question 14

How do I cancel accounts and services after someone dies?

Accepted Answer

You’ll need to contact each organisation separately—banks, utilities, mobile providers, subscription services, etc. Some may request a copy of the death certificate or probate grant.

Question 15

What happens to debts after someone dies?

Accepted Answer

Debts are paid from the estate before anything is passed on to beneficiaries. If there isn’t enough money to pay them all, the estate is considered insolvent and handled in a specific order of priority.

Question 16

Can debts be passed on to family?

Accepted Answer

No, family members are not personally responsible for debts unless they were a joint account holder or guarantor. Debts stay with the estate.

Question 17

What if I can't afford the funeral?

Accepted Answer

You may be eligible for financial help, such as the Funeral Expenses Payment or Bereavement Support Payment. The local council may help if there are no funds or family available.

Frequently asked questions

About Farra

When Someone Dies

Probate & Wills

Notifications & Admin

Debts & Finances

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